Define

AI Strategy & Solution Design

Design the right solution once

What this phase delivers

The Define phase turns improvement opportunities into detailed blueprints. We design workflows that remove bottlenecks, specify technical architecture that integrates with your systems, and create governance frameworks that protect your data.

You get a complete solution design before any building begins. This means no wasted development effort, no discovering constraints halfway through, and no costly rework. The blueprint is the contract.

What we do

Workflow redesign

Future state process maps showing how work will flow once automation is in place. We document decision points, error handling, exception management, and human-in-the-loop requirements.

Technical architecture

System integration diagrams, data flow specifications, and API mapping. We identify which tools to use, how they connect, and what data moves between them. Every technical decision is documented and justified.

Governance framework

Data handling protocols, access controls, audit logging, and compliance requirements. We specify who can do what, how data is protected, and how the system maintains accountability.

Change management plan

Rollout strategy, training requirements, communication plan, and success metrics. We design how the new system gets adopted, not just how it gets built.

What you receive

Solution Blueprint

Comprehensive design document covering workflow specifications, technical architecture, integration points, and implementation sequence.

System Architecture Diagram

Visual map of all systems, integrations, data flows, and API connections with security and governance controls clearly marked.

Timeline

Typically 2-3 weeks depending on solution complexity and integration requirements.

  • Week 1: Workflow design and architecture
  • Week 2: Governance and change planning
  • Week 3: Blueprint review and approval

Investment

Fixed-price engagement based on solution complexity.

  • Detailed scope and deliverables
  • Blueprint becomes build specification
  • Option to proceed to Deliver phase

Discuss your requirements

Book a call to discuss your operational challenge and how the Define phase creates clarity before building begins.

Book Discovery Call